Cookie Policy
Last updated: January 8, 2025
Understanding Cookies
This Cookie Policy explains how Ravensent uses cookies and similar technologies to enhance your browsing experience and improve our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by other websites).
2. How We Use Cookies
Ravensent uses cookies for several purposes:
- To ensure our website functions properly and securely
- To remember your preferences and settings
- To analyze website traffic and user behavior
- To personalize content and advertisements
- To provide social media features and functionality
- To improve our services and user experience
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session | Session |
| csrf_token | Security protection | Session |
| cookie_consent | Remembers cookie preferences | 1 year |
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - session data | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores user settings and preferences | 1 year |
| language | Remembers language selection | 1 year |
| theme | Remembers display preferences | 1 year |
3.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks conversions | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
| linkedin_oauth | LinkedIn advertising and analytics | 1 year |
4. Third-Party Cookies
We work with trusted third-party service providers who may set cookies on our website:
4.1 Analytics Services
- Google Analytics: Provides website traffic and user behavior analytics
- Hotjar: Offers heatmaps and user session recordings
- Mixpanel: Tracks user interactions and events
4.2 Marketing and Advertising
- Google Ads: Delivers targeted advertisements
- Facebook Pixel: Tracks conversions and optimizes ad delivery
- LinkedIn Insight Tag: Provides conversion tracking and audience insights
4.3 Communication Tools
- Intercom: Powers our customer support chat
- Calendly: Enables appointment scheduling
- Mailchimp: Manages email marketing campaigns
5. Managing Your Cookie Preferences
5.1 Cookie Consent
When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
5.2 Browser Settings
You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:
Browser Cookie Management
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Opt-Out Tools
You can opt out of specific tracking services:
5.4 Impact of Disabling Cookies
While you can disable cookies, please note that doing so may affect your experience on our website. Some features may not work properly, and you may need to re-enter information more frequently.
6. Mobile App Tracking
If you use our mobile applications, we may use similar tracking technologies such as SDKs (Software Development Kits) and mobile identifiers. You can manage these through your device settings:
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Privacy → Ads → Opt out of Ads Personalization
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Ravensent Global Talent Solutions
Address: Seymore Ave, London, SM4 4RF
Cookie Preferences
You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by contacting us directly.