Terms of Service
Last updated: January 8, 2025
Agreement to Terms
By accessing and using Ravensent's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of Ravensent Global Talent Solutions' ("Ravensent," "we," "us," or "our") website, platform, and services (collectively, the "Services"). By accessing or using our Services, you ("User," "you," or "your") agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Description of Services
Ravensent provides global talent acquisition and management services, including:
- Connecting businesses with pre-vetted remote professionals
- Talent matching and placement services
- Project management and team coordination
- Professional development and training resources
- Platform access for talent and client management
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Services, you must create an account by providing accurate, current, and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
3.2 Account Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By creating an account, you represent and warrant that:
- You meet the age and legal capacity requirements
- All information provided is accurate and truthful
- You will comply with all applicable laws and regulations
- You have the authority to bind any organization you represent
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Services only for lawful purposes and in accordance with these Terms. Permitted uses include:
- Accessing talent matching and placement services
- Communicating with matched professionals or clients
- Managing projects and team coordination
- Participating in training and development programs
4.2 Prohibited Uses
You agree not to use our Services to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services or servers
- Use automated systems to access our Services without permission
- Collect or harvest user information without consent
- Impersonate any person or entity
- Engage in fraudulent or deceptive practices
5. Payment Terms
5.1 Fees and Billing
Our Services are provided on a subscription or project basis. Payment terms include:
- Fees are due in advance unless otherwise agreed
- All fees are non-refundable unless specified otherwise
- Late payments may incur additional charges
- We reserve the right to suspend Services for non-payment
5.2 Price Changes
We reserve the right to modify our pricing at any time. Price changes will be communicated with at least 30 days' notice for existing customers.
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to:
- Text, graphics, logos, and images
- Software, algorithms, and source code
- Trademarks, service marks, and trade names
- Proprietary processes and methodologies
are owned by Ravensent and protected by intellectual property laws.
6.2 User Content
You retain ownership of content you submit to our Services. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content for the purpose of providing our Services.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Disclaimers and Limitations of Liability
8.1 Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties regarding accuracy, reliability, or completeness of content
- Warranties that Services will be uninterrupted or error-free
- Warranties regarding the quality or performance of matched talent
8.2 Limitation of Liability
To the fullest extent permitted by law, Ravensent shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from third-party actions or content
- Damages exceeding the amount paid for Services in the preceding 12 months
9. Indemnification
You agree to indemnify, defend, and hold harmless Ravensent and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.
10. Termination
10.1 Termination by You
You may terminate your account at any time by contacting us or using the account closure feature in your dashboard.
10.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Fail to pay required fees
- Pose a security risk to our Services or other users
10.3 Effect of Termination
Upon termination, your right to use our Services will cease immediately. We may delete your account and data, though some information may be retained as required by law or for legitimate business purposes.
11. Dispute Resolution
11.1 Informal Resolution
Before pursuing formal dispute resolution, we encourage you to contact us to seek an informal resolution.
11.2 Binding Arbitration
Any disputes arising from these Terms or our Services shall be resolved through binding arbitration rather than in court, except for:
- Claims for injunctive or equitable relief
- Claims involving intellectual property rights
- Small claims court matters within jurisdictional limits
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts of [Jurisdiction].
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and Ravensent.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
13.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
14. Contact Information
If you have questions about these Terms of Service, please contact us:
Ravensent Global Talent Solutions
Address: Seymore Ave, London, SM4 4RF
