RAVENSENT

RAVENSENT

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Privacy Policy

Last updated: January 8, 2025

Your Privacy Matters

At Ravensent, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for our services or create an account
  • Contact us through our website
  • Apply for positions through our "Work With Us" portal
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, contests, or promotional activities

This information may include:

  • Name, email address, phone number, and postal address
  • Professional information (job title, company, work experience)
  • Resume, portfolio, and other application materials
  • Payment information (processed securely through third-party providers)
  • Communication preferences and marketing consent

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and click-through rates
  • Referring website and search terms used to find our site
  • Device information and screen resolution
  • Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

  • Provide, maintain, and improve our talent acquisition services
  • Process applications and match candidates with opportunities
  • Facilitate communication between clients and talent
  • Provide customer support and respond to inquiries

2.2 Communication

  • Send service-related notifications and updates
  • Provide marketing communications (with your consent)
  • Respond to your questions and requests
  • Send newsletters and industry insights

2.3 Business Operations

  • Analyze website usage and improve user experience
  • Conduct research and analytics for business improvement
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you have given us explicit consent to do so, such as when matching you with potential employers.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing and communication services
  • Payment processing and financial services
  • Analytics and performance monitoring
  • Customer support and help desk services

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy
  • Incident response procedures for data breaches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Enforce our agreements and protect our rights

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

6.2 Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your profile and preferences

6.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your data

6.4 Marketing Communications

  • Opt-out of marketing emails at any time
  • Manage your communication preferences

To exercise these rights, please contact us through our website contact form.

7. International Data Transfers

As a global company, we may transfer your personal information to countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ravensent Global Talent Solutions

Address: Seymore Ave, London, SM4 4RF